كول سنتر في شركة DHL
The Customer Inquiry advisor is responsible for answering customer
calls and inquiries ensure customers bookings are actioned as per
network standards and provide a competent, courteous,
efficient and
proactive point of contact for customers both internal and external. The
agent
is also responsible in helping to achieve revenue targets
through effectively promoting and selling DHL’s products and value added
services.Record customer bookings
• provide customers with accurate
information on pricing, transit times, clearance delays, custom
paperwork requirements, packing, accounting and sales queries
Cairo Residence ONLY
mariam.hassan@dhl.com
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